Privacy Policy

1. Introduction

Blitz Martial Arts Academy ("Blitz", "we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose personal information when you visit our website (blitz-martial-arts.vercel.app) or interact with us.

2. What information we collect

We may collect the following personal information:

• Name - provided via our contact form
• Phone number - provided via our contact form or phone enquiry
• Email address - provided voluntarily via our contact form
• Message content - any information you include in your enquiry
• Usage data - anonymised analytics about how you navigate our website (pages visited, time spent, device type)

We do not collect payment card details, government identifiers, or sensitive information.

3. How we use your information

We use your personal information to:

• Respond to your enquiry or free trial booking request
• Confirm your class booking and provide relevant training information
• Communicate with you about classes, schedules, and promotions (only if you consent)
• Improve our website and services

We will not use your information for any purpose that is inconsistent with the reason it was collected.

4. How we store and protect your information

Contact form submissions are processed via Formspree (formspree.io), a third-party form handling service. Formspree stores form data on secure servers in accordance with their own privacy policy. We retain your personal information for as long as it is needed to fulfil the purpose for which it was collected, after which it is securely deleted.

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Our website is served over HTTPS with HTTP Strict Transport Security (HSTS) enabled.

5. Disclosure of your information

We do not sell, rent, or trade your personal information. We may disclose your information to:

• Service providers - third parties who assist us in operating our website or communicating with you (e.g., Formspree, Vercel), who are bound by confidentiality obligations
• Legal requirements - if required by law or a valid government order

6. Cookies and tracking

Our website may use essential cookies required for its operation. We do not currently use advertising or tracking cookies. If we add analytics in the future, we will update this policy and provide appropriate notice.

7. Your rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Complain about a breach of the APPs

To exercise any of these rights, contact us at the details below. We will respond within 30 days.

8. Complaints

If you believe we have mishandled your personal information, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Contact us

For any privacy-related queries, please contact: